WHAT IS THE PURPOSE OF THIS DOCUMENT

"Tata Consultancy Services Limited ("Tata Consultancy Services", "TCS" or "we") is committed to protecting the privacy and security of your personal data.

This notice is meant for individuals (data subjects) like you, who have installed and are using this Mobile Application.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are aware of how and why we are using such information. For US residents, please refer California Notice at Collection https://www.tcs.com/who-we-are/legal/tcs-privacy-notice/tcs-privacy-policy-usa-CPRA-2023 along with general privacy notice https://www.tcs.com/who-we-are/legal/tcs-privacy-notice.

DATA PROTECTION PRINCIPLES

We comply with all applicable data protection laws. This means that the personal data we hold about you is:

1. Used lawfully, fairly and in a transparent way.

2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

3. Relevant to the purposes we have told you about and limited only to those purposes.

4. Accurate and kept up to date as provided by you to ensure the correct completion, correction, or updating of your personal information available in the Application.

5. Kept only as long as necessary for the purposes we have told you about.

6. Kept securely.

THE KIND OF INFORMATION WE HOLD ABOUT YOU

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (aka anonymous data).

There are "special categories" of more sensitive personal data, which require a higher level of protection.

We will collect, store, and use the following categories of personal data about you:

1. Visitors name, email and query details as collected through 'Contact Us' section: to enable us to address your queries or respond to your feedback.

2. Address: for security and logging purposes.

3. Device ID: for security, logging purposes, and push notifications.

4. UUID: for enabling push notifications to inform about the published articles.

5. Session cookie: to maintain visitor session.

6. Author's data such as Name, Photo, Designation: for article attribution and branding.

We do not collect, store, or use "special categories" of more sensitive personal data.

HOW IS YOUR PERSONAL DATA COLLECTED

We collect personal data about the user of the application through the form placed inside the application and through navigation within it, directly from you.

GROUNDS TO PROCESS INFORMATION ABOUT YOU

We will only process your personal data as permitted by the applicable law. Most commonly, we will process your personal data in the following circumstances:

1. Where we need to reply to the query you submitted through the application.

2. Where we need to comply with a legal obligation.

3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also process your personal data in the following situations, which are likely to be rare:

1. Where we need to protect your interests (or someone else's interests).

2. Where it is needed in the public interest or for official purposes.

Situations in which we will process your personal data

We need all the categories of information in the list above primarily to reply to the query you submitted through the application and to enable us to comply with legal obligations. In some cases we may process your personal data to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal data are listed below.

1. Reply to your query: we process data to reply to the query you have submitted through the form in the Mobile Application.

2. Security and Safety: we process data to protect the security and safety of our Mobile Application.

3. To manage performance of the application.

4. To maintain logs and audit trail.

If you fail to provide personal data

If you fail to provide certain information when requested, we may not be able to answer your query, or we may be prevented from complying with our legal obligations.

Change of purpose

We will only process your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another legitimate reason and that reason is compatible with the original purpose. If, for any reason, we are required to process your personal data for a purpose unrelated to the original purpose of collection, we will notify you and explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DATA SHARING

We may have to share your data with third parties, including third-party service providers and other entities in the group. We require third parties to respect the security of your data and to treat it in accordance with the law. We may transfer your personal data outside your country. If we do so, you can expect a similar degree of protection in respect of your personal data.

Why might TCS share my personal data with third parties?

We will share your personal data with third parties where required by law, where it is necessary to provide our services to you or where we have another legitimate interest in doing so.

Which third-party service providers process my personal data?

"Third parties" includes third-party service providers (including contractors and designated agents) and other entities within our group. Our third-party vendor for hosting the application data is Microsoft (located in the US).

How secure is my information with third-party service providers and other entities in our group?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to process your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

What about other regulatory and/or government authorities?

We may disclose your personal data with regulatory and/or government authorities when asked and in order to comply with the applicable law(s).

Transferring information outside your country of residence

We may transfer the personal data we collect about you to the US and India. To ensure that your personal data receives an adequate level of protection, we have put in place relevant contracts and Technical and Organizational measures which ensure that your personal data is treated appropriately by any entity which processes your data as part of the activities above in a way that is consistent with and respects the country specific laws on data protection. We undertake all measures required to comply with cross-border personal data transfers before transferring any of your personal data out of your country of residence.

DATA SECURITY

We have put in place measures to protect the security of your information. Details of these measures are available upon request. Third parties will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place appropriate technical, organizational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

DATA RETENTION

How long will you use my information for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal data are available in our retention policy. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. The retention period for the data we collected and generated about you is based on the purpose we collected it for and is deleted once the purpose is completed/over, not exceeding 2 years. In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

DATA SUBJECT RIGHTS

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Your rights in connection with personal data

Under certain circumstances, if the applicable law provides for it, you may have the right to:

1. Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing.

4. Object to processing your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.

5. Request the restriction of processing your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

6. Request the transfer of your personal data to another party.

7. Right to Nominate another individual to exercise your rights in the event of death or incapacity.

8. Right to Grievance Redressal if you have any grievance related to processing of your personal data.

If you want to exercise a data subject right, please contact our Data Protection Officer (please see contact details below).

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

RIGHT TO WITHDRAW CONSENT

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officer (please see contact details below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

DATA PROTECTION OFFICER

We have a dedicated data protection office and have appointed data protection officers (DPO) to oversee compliance of TCS with applicable data protection laws and with this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact the respective DPO at details mentioned below as per your location:

1. Data Protection Officer for UK and Ireland: DPO.uki@tcs.com

2. Data Protection Officer for Continental Europe: DPO.Europe@tcs.com

3. Data Protection Officer for United States: US.Privacy@tcs.com

4. Data Protection Officer for Canada: Canada.Privacy@tcs.com

5. Data Protection Officer for Brazil: DPO.Brasil@tcs.com

6. Data Protection Officer for LATAM: DPO.LATAM@tcs.com

7. Data Protection Officer for APAC: DPO.APAC@tcs.com

8. Data Protection Officer for MEA: Mea.privacy@tcs.com

9. Data Privacy officer for Japan: JPsm.DPO@tcs.com

10. Data Protection Officer for TCS Technology Solutions (TTS): DCE.TTSDPO@tcs.com

11. Global Privacy Office (GPO) for rest of the world: tcs.cpo@tcs.com

DATA PROTECTION SUPERVISORY AUTHORITY

You may have the right to make a complaint at any time to the applicable Data Protection Authority for the relevant jurisdiction.

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.